Swiss Museum of Transport

Creating a distinctive children’s world that strengthens long term brand loyalty.

Das Verkehrshaus der Schweiz wollte Kinder und Familien über den eigentlichen Besuch hinaus ansprechen und bestehende Angebote in einer gemeinsamen Erlebniswelt zusammenführen. The Swiss Museum of Transport wanted to engage children and families beyond the museum visit and connect existing offers within one coherent experience.

To achieve this, a dedicated Kids Club was developed with its own identity, mascot and communication ecosystem. The objective was to create a recognisable world that excites children, encourages participation and builds an ongoing relationship with the brand.

The result was a comprehensive club ecosystem featuring a character, visual identity, membership programme and a wide range of communication and activation formats. Different offers were brought together under one umbrella, strengthening the relationship between children, families and the Swiss Museum of Transport.

Brand & Communication Strategy
  • Develop the Kids Club strategy
  • Structure and prioritise the customer journey
  • Define audience and decision making logic
  • Create offer and loyalty models
Branding & Assets
  • Develop the Kids Club brand
  • Design the logo and visual identity
  • Create and develop the mascot
  • Develop brand assets for different applications
Activation & Sales Promotion
  • Develop club and membership models
  • Design promotion and interaction mechanics
  • Activate offers along the customer journey
  • Encourage recurring participation
Content & Storytelling
  • Develop experience worlds around the mascot
  • Create content for club and member communication
  • Communicate topics in playful ways
  • Develop recognisable communication formats

We look forward to hearing from you.

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